Responsible Gaming

Gaming Should Be Entertainment

At Calstead KNLs Collies, we believe that casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means.

If you find yourself struggling with your gambling habits, support is available. This page provides information and resources to help you maintain control.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access our casino services in Australia. We are committed to preventing underage gambling and comply with all local regulations.

By accessing this website, you confirm that you meet the legal age requirement and have the right to gamble in your jurisdiction.

Warning Signs of Problem Gambling

If you experience any of the following, you may be developing a gambling problem:

• Chasing losses by gambling more to recover money lost
• Hiding your gambling activity from family or friends
• Gambling with money meant for bills, rent, or essentials
• Feeling anxious or irritable when not gambling
• Spending more time or money on gambling than intended
• Neglecting work, school, or family responsibilities due to gambling
• Borrowing money to gamble or pay gambling debts
• Lying about the extent of your gambling activities
• Unsuccessful attempts to cut back or stop gambling
• Using gambling to escape problems or negative emotions

If you recognise any of these signs, please reach out for support immediately.

Self-Help Tools & Resources

We offer several tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe
• Loss Limits: Restrict the total amount you can lose in a given period
• Reality Checks: Receive notifications during play to remind you of the time spent and money wagered
• Self-Exclusion: Voluntarily exclude yourself from access to gambling services for a period you determine (24 hours to indefinitely)
• Account Closure: Permanently close your account if you wish to stop gambling entirely

Contact our customer support team to activate any of these tools.

Support Organisations & Helplines

If you or someone you know needs help with gambling, these organisations provide confidential support:

Australia (Primary)

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free, confidential, 24/7)
  Provides counselling, support groups, and information for problem gambling

International Resources

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Free, confidential support and information
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Research, education, and support resources
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  Helpline: 1-800-522-4700
  Support and referral services

If You Need Help, Reach Out Today

Problem gambling is a recognised health condition, and recovery is possible with the right support. You are not alone.

If you are struggling with gambling, please contact Gambling Help Online on 1800 858 858 or visit their website immediately. Professional counsellors are available 24/7 to listen and help you find the support you need.

Remember: seeking help is a sign of strength, not weakness. Your wellbeing is our priority.